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Benefits of Using Mediation in the Workplace


A mediation session has the effect of getting settlement negotiations focused much more quickly than if the case proceeds to trial. Issues are addressed without delay, complaints and concerns are handled quickly.

Cost Effective

Employees return to productive and creative work. An early settlement naturally saves litigation expenses and other costs related to managing the dispute.

Preserves Continuing Relationships

Professional relationships are maintained, often improved. Mediation is particularly appropriate in situations in which the disputing parties will be working together after the dispute is resolved. Mediation allows the parties to stay on the best terms possible by doing everything they can to settle their dispute as quickly and easily as possible.

Reduces Turnover

Because employee concerns are acknowledged and addressed, job satisfaction is higher.


Employees understand that information obtained in the mediation session will not be shared. Keeps disputes out of the public eye. Informally explore settlement options. Because of the confidential nature of private meetings, often referred to as ‘caucuses,’ the mediator can explore settlement options without exposing your final position. This can remove the “posturing” that takes place during traditional negotiations.

High Compliance Rate

Employees who participate in the development of a solution take ownership of the outcome and abide by it.

Parties maintain control.

Mediation differs from arbitration or trial because the mediator does not make a decision or force any party to accept a settlement. When you agree to mediate a dispute, you are only agreeing to attend the mediation session and participate in a good faith effort to settle the matter. Consequently, you are always in full control of the outcome.

Mediation improves everyone’s understanding.

The mediation session is designed to educate everyone about the legal and factual issues involved in the dispute.